Returns

You may return products in their original packaging, unopened and with seal intact within 30 days of delivery date.

If 30 days have gone by since date of delivery, unfortunately we cannot offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Granted that requirements are met, your refund will be processed and applied to your original method of payment. Please allow 5 business days.

DAMAGED PRODUCTS

If your product has been damaged during transit please email us at info@mesogaea.com with a picture and we will immediately send you a replacement or process a refund to your original method of payment.